Revoke agreement
Right of Withdrawal
A. Instructions on Withdrawal
Introduction
Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity:
Right of Withdrawal
You have the right to withdraw from this contract within 30 days without giving any reason.
The withdrawal period is 30 days from the day on which you or a third party nominated by you, who is not the carrier, have taken possession of the last goods.
To exercise your right of withdrawal, you must inform us (3 S GmbH & Co. KG, Lustheide 66, 51427 Bergisch Gladbach, Germany, Tel.: +4922047060585, E-Mail: info@vevendo.com) by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us.
Returns can only be sent to the following address: 3 S GmbH & Co. KG - Vevendo, Venloer Str. 1303, 50829 Cologne, Germany.
The deadline is met if you send back the goods before the period of fourteen days has expired.
We bear the costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
General Notes
- Please avoid damage and contamination of the goods. Please send the goods back to us in their original packaging with all accessories and with all packaging components if possible. If necessary, use a protective outer packaging. If you no longer have the original packaging, please provide adequate protection against transport damage with suitable packaging.
- Please do not send the goods back to us freight forward.
- Please note that the above points 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
